Exhibitor Breakfast Presentations

Wednesday Presentations

Actiontec Electronics

Leveraging Applications to Improve Retention and Increase ARPU
In the increasingly competitive broadband market, speed and price are no longer the primary focus for differentiation. Rather, broadband service providers must bring unique value to their customers through reliability, unmatched customer support, and value-added services that are easy to access and can't be found elsewhere. Traditionally, app management has presented a dilemma for providers, as there has been no single standard to control devices, services, and applications in the home. However, by leveraging similar architecture used in cell phone application management, service providers can now streamline application management, dynamically enabling/disabling different applications with the same ease found in mobile device platforms. And these standard protocols open the home broadband platform up to wide range of applications and a vibrant developer ecosystem - so service providers can offer a diverse portfolio of enhanced communication, entertainment, security, and home control applications.

Brocade

New Revenue Streams for Residential, SMB and Commercial Customers
Description: Are your customers increasingly looking at cost per Megabit as their determining factor for what provider to choose? Bandwidth is becoming a commodity and you need to differentiate your service to Residential, Small/Medium Business and Large Commercial Customers to increase customer retention and ADD New Revenue Streams to your business model. During this informative session, Brocade will give you options to do just that. We'll discuss how to expand your service offering beyond Tiered Services into other High Value Services.
Speaker: Chris Oskuie - Manager, Regional Service Provider Sales

Mariner

Minimizing OPEX through Cost Effective Customer Service

As IPTV deployments mature the reality of Opex is setting in. Operators are experiencing the following: Set top box swap outs, repeat Help Desk calls, customer frustration with service quality, increased customer churn and time to profitability slipping. Find out how to get it right the first time with Marc Savoie, VP Product Management at Mariner. Marc will talk about Mariner's xVu suite which enables service providers to maintain complete visibility of customers' in-home IPTV QoE, including visibility throughout the contentious "last mile." By providing non-intrusive service monitoring, a series of task-purposed user interfaces, market analytics and a range of viewing statistics, xVu helps service providers to address service issues in a proactive customer-centric way, dramatically reducing churn and unnecessary technical dispatch. CCI Systems' Vice President of Network Technology Todd Gingrass will give an integrator's perspective on how Mariner's xVu suite helps make troubleshooting easy in a multi-vendor environment.

Thursday Presentations

Innovative Systems

Innovative Systems CEO, Roger Musick and Voice and Video Director, Ryan Tupper are your presenters and they will review how the eLation OSS/BSS solution provides the integration practices necessary to maximize efficiency and compete in today's telecommunications market.  The capability of the APMAX Application Server will also be reviewed. This powerful carrier grade hardware delivers advanced telephony services and IPTV solutions one platform providing a cost effective solution for your business.

RAD Data Communications

Increased Capitalization through Intelligent Demarcation
Increased OPEX requirements combined with decreased ARPU are tough conditions for sustaining a profitable business; yet these are the conditions with which many carriers are currently confronted. This presentation will discuss how intelligent network demarcation can more favorably transform this equation for service providers. Capabilities like differentiated services and service level assurances enable carriers to generate incremental revenue for premium services, ensuring that value assigned by the customer is value captured by the carrier. From a network utilization perspective, intelligent oversubscription and the use of committed information rate and excess information rate agreements can substantially increase the revenue generation of your network. These are just two of the possible strategies that will be discussed that can help carriers control CAPEX and substantially reduce OPEX.

Nortel Networks

Unified Communications for Business
The flexibility and richness of mobile services and the free availability of pc-based features have lowered the consumer's willingness to pay for traditional fixed residential services. However, opportunities continue to exist in the business services space since business customers continue to look for communications solutions that improve their efficiency. This session focuses on service provider revenue-generating opportunities developed around SIP Centrex and SIP Business trunk capabilities. We explore the value delivered by IP and SIP technology to both customers and service providers, and discuss solutions developed around market and technical requirements for both SMB and large enterprises.
Presenter: David Perguidi, Global Market Development - Carrier Voice and Application Solutions