Cisco Pre-Conference Workshop

9:00–Noon
Turning Your IP Network into a
Service Delivery Platform

Consumers and businesses clearly are hungry for the services that an IP next-generation network delivers. The key is understanding how to optimize the network elements to deliver the mix of residential and business services your customers want; understanding the new residential and business video services, cloud computing, emerging mobile voice and data services and more; and understanding the network solutions that deliver them. The decade of delivery begins in 2010—delivering more broadband innovation to your customers. Attend the Cisco workshop to learn more.

NeoNova Pre-Conference Workshop

1:00–4:00 p.m.
Creating and Managing Revenue Opportunities
in the Cloud

Cloud computing has recently emerged as one of the buzzwords in the telecom industry. How exactly "clouds" will look tomorrow is still for the market to decide, yet one thing is certain: Clouds bring with them new thought processes, new tools and new product and service models that are essential for the telco community to become involved with at this early stage. This workshop will show participants what is out there now, what is on the horizon and how companies can start to harness the power of the cloud to enhance their offerings. In addition, the workshop will show tools and services that can be used internally to get visibility into subscriber activity; how to reduce support costs through proactive monitoring and notifications; and how to create opportunities for add-on service revenues. Audience members are encouraged to share how their communities are working with products in the cloud, and how they will work with new services, including netbooks in the cloud. Attend the NeoNova workshop to learn more.